Man Arrested for Assaulting Receptionist at Dombivli Clinic, Shocking CCTV Footage Surfaces

A man was arrested in Dombivli after he physically assaulted a receptionist at a doctor’s clinic during a heated altercation. The incident, which took place in broad daylight and was caught on CCTV, has sparked outrage over the growing number of workplace harassment cases in medical and service sectors. The video shows the man slapping the receptionist repeatedly, prompting immediate police action.

Dispute Escalated Into Physical Assault

According to initial reports, the accused had come to the clinic seeking an appointment. A disagreement over wait time or scheduling turned aggressive, and he began shouting at the receptionist. Within moments, the argument escalated, and the man physically attacked her in full view of patients and staff.

The receptionist, visibly shaken, filed a formal complaint the same day.

CCTV Evidence Key to Swift Arrest

The entire assault was captured on CCTV, which played a crucial role in identifying and tracking down the accused. Dombivli police arrested him shortly after verifying the footage. Officials confirmed that he has been charged under relevant sections of the Indian Penal Code for assault and intimidation.

The footage also helped counter any conflicting versions of the incident, allowing for quicker legal processing.

Safety Concerns in Clinics and Small Workplaces

The attack highlights growing safety concerns for workers—particularly women—in clinics, reception areas, and other small commercial setups where security is often minimal. In many Tier 2 and suburban areas like Dombivli, Ulhasnagar, and Kalyan, clinics function with skeletal staff and no security personnel, leaving employees vulnerable during confrontations.

Several local clinic operators have now begun discussing measures like panic buttons, private security, and stricter appointment systems to avoid future incidents.

Community Reacts with Support and Concern

The local medical community and citizen groups have condemned the attack, calling for stronger deterrents against violence in professional settings. Many believe the easy availability of video proof in this case made accountability possible—but not all establishments have such systems in place.

The receptionist is currently recovering from the trauma, and counselling support has been offered.

Conclusion

The Dombivli clinic assault serves as a clear reminder that no workplace is too small to be taken seriously when it comes to safety. As cities grow and interactions between service workers and the public increase, the burden cannot be left to employees to defend themselves. Whether it’s a hospital, a government office, or a reception desk—ensuring safety should be a shared, proactive responsibility.