
A video showing a group of Air India-SATS staff allegedly celebrating with alcohol and loud music inside an airport facility has stirred widespread criticism. The clip, which quickly went viral on social media, prompted swift action from Tata Group, which owns Air India. Four employees were suspended as the company called the behaviour “unacceptable” and against workplace discipline.
The footage showed staff, reportedly from Air India-SATS — a ground handling joint venture — gathered in what appears to be an operations area, engaging in a party with drinks, music, and celebratory dancing. The location, believed to be a restricted section of an airport terminal, raised major concerns about professionalism and aviation security protocols.
As the clip gained traction online, netizens expressed shock over such conduct in a high-security environment.
In response to the public backlash, Tata Group initiated an internal inquiry and suspended four individuals pending further investigation. A spokesperson stated that the behaviour captured in the video was “completely out of line with the company’s code of conduct.”
The statement also reiterated Tata’s commitment to maintaining professional standards and ensuring passenger and operational safety at all times.
The incident has triggered a larger debate around airport workforce conduct and the enforcement of security guidelines. Aviation analysts pointed out that such incidents — especially within high-security zones — can damage brand reputation and raise red flags for international regulators.
Authorities from the Directorate General of Civil Aviation (DGCA) may also review the matter to assess any possible breaches of protocol.
In Tier 2 cities like Nagpur, Kochi, Lucknow, and Coimbatore — where Air India-SATS operates ground services — the video has caused concern among passengers. These cities often rely on the professionalism of national carriers and joint ventures for growing air connectivity. For many, this incident raises questions about whether enough training and oversight are in place at regional hubs.
Passengers, especially first-time flyers, expect high standards of safety and decorum from airline staff, making this controversy particularly disappointing.
The viral video involving Air India-SATS staff is a reminder of the high responsibility that comes with working in aviation. While celebrations have their place, lapses within secure airport areas cannot be overlooked. As Tata Group moves quickly to take corrective steps, the industry as a whole faces renewed pressure to ensure strict discipline, training, and professionalism — not just in metro airports, but in Tier 2 cities as well.